Shipping Policy
Holistic Llama – Terms & Conditions
Acknowledgement & Acceptance
By using this website, creating an account, or placing an order with Holistic Llama, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree to any part of these terms, please do not use our website or purchase our products.
Shipping, Order Processing & Delivery
Once you place an order, it typically takes about 2 business days to process.
After processing and booking with the courier, delivery usually takes 2–5 business days, depending on the courier and your chosen shipping method (door-to-door or locker delivery).
Orders placed over weekends or public holidays may take longer.
Responsibility for the parcel passes to the courier company once it has been handed over.
Shipping fees are generally fixed, varying only by delivery method. Large or bulk orders may incur additional shipping charges.
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